Features

Everything the restaurant does, in one calm system.

One native app for every device on the floor, one console for the back office, and one ledger underneath. Nothing to stitch together.

Register

Fast at the counter. Exact at close.

Two taps for the usual

Favourites, quick keys per branch, modifiers, combos, open-price items and an undo for the last action.

Payments that add up

Cash with quick amounts and change due, card, gift cards and split bills. Receipts print, or go out by WhatsApp.

Shifts and drawers

Open shift with a float, blind close, X and Z reports, and cash movements with reasons.

Controls without friction

Voids, refunds and discounts need a reason, and a manager's approval when you want one.

Rakwa POS register on iPad: the BLDG café menu with a photo of every drink, and a half-built order of a cortado, two hot lattes and an espresso, AED 98.00 including 5% VAT.
Kitchen

A kitchen display the line actually likes.

Stations and routing

Each item goes to the right station: hot, cold, bar, pastry. Tickets show modifiers and notes clearly.

Timers against targets

Tickets turn amber, then red, against your prep targets. Service speed by hour lands in the reports.

Courses, recalls, 86

Fire courses on the waiter's call, recall a bumped ticket, and take an item off every menu in one tap.

In the team's language

Kitchen and staff screens in Arabic, English, Hindi, Urdu and Filipino.

Kitchen display on iPad with tickets for the bar, kitchen and pastry stations, each timed against its target: on time, late and very late.
Floor & waiters

The floor plan, in every waiter's hand.

Floors, sections, tables

Multi-floor plans with live status: free, seated, ordered, bill requested.

Order by course at the table

Waiter mode runs on the waiter's own iPhone or iPad with a personal sign-in.

Reservations and waitlist

Bookings and walk-ins in one list for the host, with party size and table.

Pay at the table

Guests pay or split through Qlub; the check stays in sync with the POS.

Choosing a table on iPad: indoor and terrace tables, occupied ones with Open check and Charge, free ones in green.
Guests & loyalty

Self-service that still feels like hospitality.

QR menu and ordering

Guests scan, browse in Arabic or English, order and pay or ask for the bill. No app, no login.

Kiosk and customer display

A self-order kiosk with photos, and a customer display that mirrors the order with QR codes to pay and to join.

Loyalty in Apple Wallet

Points, tiers and birthday rewards on a Wallet pass, plus gift cards and invites.

Marketing you own

Guest profiles and campaigns by e-mail, SMS and WhatsApp, with feedback after the visit.

Paid screen on iPad: order saved, AED 2.00 change due for table T8, and the receipt choice: none, print, or a QR code for the guest's phone.
Guest QR menu on a phone for table T4 at BLDG Specialty Coffee, with photos and prices.
Delivery & integrations

Aggregator orders on the same line as everything else.

Talabat, Deliveroo, Deliverect

Delivery orders arrive in the POS and the kitchen, menus and availability push out, and channel sales reconcile in finance.

Accounting sync

Post to Zoho Books, Xero, QuickBooks or Odoo if your accountant prefers them, or use the built-in ledger.

Open API and webhooks

API keys and signed webhooks for your own systems.

Partner connections are activated per customer and may require an account and onboarding with the partner.

app.rakwapos.com/integrations/delivery
Delivery integrations in the console: Talabat, Deliveroo and Deliverect, each with orders in the last 24 hours, messages waiting, failures and the last order.
Back office

The console: the whole business on one screen.

Browser-based, bilingual and built on a real double-entry ledger, so the numbers you see are the numbers you file.

app.rakwapos.com/dashboards
Console dashboards for the last 30 days: net sales of AED 178,487 over 2,562 orders, a 4.4-minute kitchen ticket time, stock value, VAT collected, labour cost and returning guests.

Menu & pricing

Brands, price lists, dayparts, combos and promotions. Import from Excel or CSV with a preview.

Inventory & waste

Recipes and costing, counts with barcode scanning, purchasing and receiving, transfers, lots with expiry (FEFO) and waste.

Central kitchen

Production batches and requisitions from branches, with transfer documents.

Finance

Ledger, posting rules, cash and bank reconciliation, budgets, petty cash, consolidation and the VAT return.

Reports

Twenty-five reports, from sales by hour and channel to menu engineering, scheduled by e-mail.

Food safety & assets

HACCP checklists and logs, equipment with QR tags, maintenance plans and work orders.

Catering

Catering orders with deposits and a calendar.

Multi-branch

Branch groups, area managers, rankings and consolidated finance.

Alerts

Notifications for the things that need a manager: stale sync, stock, approvals and more.

People

Staff, shifts and pay, without the spreadsheet.

Time clock

Photo punch on a shared iPad with a branch check, and shifts that feed attendance.

Roles and PINs

Granular permissions per role, PIN sign-in on shared devices, personal sign-in on own devices.

Payroll and WPS

Tips, leave, gratuity and pay runs, exported as a WPS salary file.

app.rakwapos.com/finance/vat
VAT return in the console for October 2026: net VAT payable, outputs and inputs, and the VAT 201 boxes by emirate.
Devices & hardware

Runs on what you already trust.

iPad and iPhone

iPadOS 18 or later. Eight modes: Cashier, Kitchen, Waiter, Customer display, Kiosk, Time clock, Inventory and Manager.

Printers

Thermal receipt, kitchen and label printers over the network or Bluetooth.

Branch Box

A small mini-PC in the branch that keeps everything selling offline. How it works.

See it with your own menu.

Start a free trial, import your items and run a test service today.